Oakville Meals on Wheels, operating for more than 40 years, delivers hot meals to residents who are unable to attend to their own nutritional needs, but wish to continue living independently in their community. A volunteer-based service has evolved to serve a diverse clientele, and has experienced unprecedented growth during the COVID19 pandemic. Anticipating an increase in food insecurity and isolation of individuals, the Board of Directors recognized the need for a robust strategic plan to help guide OMOW’s future growth and social impact. At KDP Consulting, we worked through in-depth internal and external organizational reviews, examined the needs and service gaps in the community, and consulted board and other stakeholders to inform a final presentation of a comprehensive strategic plan and development recommendations.

Determining the types of metrics for measuring success is essential for good governance and operational growth and development. The Ontario Association of Behaviour Analysis reached out to us to help identify those metrics that would help them achieve and demonstrate their impact across the association. KDP Consulting carried out a thorough internal document and governance committee review, engaged the governance volunteers in an analysis, and presented to the Board  a comprehensive report with recommendations.

KDP facilitated the process of refreshing the strategic plan for the 2023-2025 period, including conducting member surveys, interviews with key stakeholders, and facilitating board sessions.

The Board of Directors recognized the inflection point of the Latinx/Hispanic community and the need for a robust strategic plan for the Centre for Spanish Speaking Peoples (CSSP-CGHH) to reach across the Greater Toronto Area and achieve greater social impact. At KDP Consulting, we worked with the Board of Directors and Executive Leadership through in-depth internal and external organizational reviews, examined the needs and service gaps in the community, engaged volunteers and clients in feedback sessions, and consulted board and other stakeholders to inform a final presentation of a comprehensive strategic plan and development recommendations.

LetsStopAIDS is a youth-driven Canadian charity that inspires youth to take action, relating to HIV, within local communities. LetsStopAIDS reached out to us to help them through a restructuring their volunteer governance board. In a few months we conducted a review of the current structure and proposed a variety of options. Settling on the better model, we crafted supporting documents, including a member skills matrix, member position descriptions, detailed committee mandates, board policy and orientation guide, and a multi-year recruitment plan to grow the board.

Southern Labrador Development Association (SLDA) brings together businesses, government, and local community partners to advance the mission of SLDA and the economic prosperity of the region. The volunteer board of directors called on us to update the SLDA by-laws, make recommendations for the development of their policy manual, and develop a plan for the recruitment of future board members.

Partners in Art wanted to strengthen performance of the Board of Directors, and called on us to lead two interactive governance training sessions. We facilitated the video-conference sessions that aimed to promote a deeper understand of the essential role of governance volunteers, explore the characteristics and skills of a healthy board, develop a greater understanding of their individual responsibilities, and provide relevant tips and tools to help guide directors in their governance roles.

With a forward looking view Shad Canada recognized the need to review its current risk management policies. Their team reached out to kdp consulting to conduct a full mark up of the existing policies, identify best practice opportunities, and receive a robust list of recommendations.

The YMCA of Three Rivers Immigration Services asked us to design the course curriculum for their new Investing in Women’s Futures E-commerce program. This program provides newcomer women with end-to-end training and practical skills to create their own on-line enterprise. Included in the project was: design 100-hours of curriculum (50 lessons), course syllabus, teaching aids, resource links, instructor orientation, and the program delivery and marketing plans.

WoodGreen is one of the largest social service agencies in Toronto, delivering integrated programs from physical, mental health and disability services to affordable housing and pathways to employment. We are honoured to conducted an in-depth evaluative research to their WGCC Mentorship Program, including client and staff interviews, focus group interview, document reviews, and mentor and mentee digital satisfaction survey.

Green Economy Canada (GEC) envisions an economy where environmental sustainability, human well-being, and business success are synonymous. Historically it has served as an umbrella organization, working with independent non-profits in communities to launch and operate Green Economy Hubs. Hubs serve as a local network to engage businesses across all sectors to adopt GEC programs and methods to bring environmental sustainability practices into their operations. GEC is looking to grow its network to 20 Hubs, representing 1,000 businesses. To achieve its ambitious strategic growth plan GEC recognized the need to undertake a review of its existing business model and operational network functions. We went to work on their behalf bringing forward an assessment of the current situation and made detailed recommendations to develop four key strategic areas.

Manitoulin Northshore Victim Services (MNVS), with the financial support of the Victim Crisis Assistance Ontario (VCAO) Program, provides crisis intervention services to victims of crime and tragic circumstances 24 hours a day, seven days a week at the request of the police. MNVS also provides services at the request of other community agencies, medical services, and by self-referral. A critical volunteer-based service to communities across the region, MNVS asked us to conduct a comprehensive review of their volunteer management and crisis response program to provide recommendations that would help guide the future development of its operations, victim response, staffing, and volunteer delivery model.

Called upon by the YMCA Ontario Resource Development Centre to support the unification process of the Kingston and the Brockville and Area to form the YMCA of Eastern Ontario; specifically facilitating senior staff teams of the two YMCAs in a series of collaborative discussions, exploring benefits and developing operational initiatives for amalgamation. The team forums provided opportunities for effective and healthy discussion related to cultural challenges, operating needs, and combined organization efficiencies to realize the potential for greater impact of the two organizations as they looked to act as one. The team discussions resulted in presenting a robust operational plan and human resource structure for the merger of the two organizations into one.

The YMCA of Newfoundland and Labrador requested a Conceptual Framework for a youth camp and outdoor and environmental education centre. Concepts were presented for a fully accessible, integrated and inclusive year-round included a Great Hall, OEE Learning Commons, Expeditions Outpost, Adventure Course, Lido & Wharf, bakehouse, 10 residence lodges for 175 people, and related installations. The unique resident lodge construction with re-purposed shipping containers in keeping with the local industry, environmental lessons, and space design innovation. Vetted in the provincial market with outdoor sector professionals, the design principals, program elements, space relationship models and the innovative themes and construction materials received a very positive response. The Centre design aligned with the four Strategic Business Units presented in the Business and Financial Model.

The YMCA of Newfoundland and Labrador requested a comprehensive Business and Financial Model. Based upon four Strategic Business Units (SBU) the model presentation include market population data, strategic pricing strategies with revenue projections by SBU, occupancy blocking charts and potential client mix, financial assistance pathways, expense allocation, and recommendations for executive and financial management to consider in apply the model.

Building healthier communities together.

The Government of Canada announced new funding under the Early Learning and Child Care (ELCC) Innovation program to support organizations exploring new ideas to maximize innovative practices in ELCC services across Canada. Feeling the impact of COVID-19 on their team, faced with a demanding timeline, and recognizing the capacity needed to prepare the application, the YMCA of Newfoundland and Labrador reached out to us for help. We went to work and provided a robust application submission, and excited to learn the YMCA was awarded funding of $3 million.

The Nomads Rugby Club is one of the Toronto’s oldest RFCs, serving metro downtown and west-end children, youth and adults. Nomads provide development and competitive programs for girls and boys from K-12, and local union and province wide competitive level for men and women over 18. The Board of Directors embarked on a four-part club development initiative including reaching out to KDP Consulting Inc to develop a robust marketing and recruitment plan.

Single Women in Motherhood Training Program (S.W.I.M) is a registered charity offering a variety of positive programs geared to enriching the lives and futures of single mothers. SWIM called on us to provide guidance on marketing their SMART Scholarship and Financial Literacy Programs. We’re happy to do what we can to support women, and especially single moms, as they seek financial knowledge, confidence, and empowerment to reach their personal goals.

We have helped more nonprofits and charities.