In the coming weeks and months I want to dig deeper into this issue as it impacts our charitable sector and the public confidence in our work. In the meantime, I thought I would first turn to you for your response to the my first burning question. When a charity abruptly stops serving its community, what detail of information, if any, is the public entitled to receive?
Donor Feedback Has Impact
The value donors bring to charities is both financial and advisory; and if both are managed well charities can place their futures on a more solid footing. To illustrate my point, I share two scenarios: